Service Plus Guarantee
|At Responsive Respiratory, we are proud to offer our Service Plus Guarantee, our personal guarantee that our customers will always receive the highest level of customer service available. Our trained staff is dedicated to ensuring that every aspect of our customer's interaction with RRI is hassle-free, from product inquiries and order placement to same-day shipment and delivery. We take pride in our work and it shows.
Our Sales and customer service staff are always available, which means your phone call will be answered by a trained professional - never a machine - to assist you with placing an order or answering a product question.
Responsive Respiratory is centrally located in St. Louis, Missouri to ensure prompt service and delivery of our products. Our fully stocked warehouse and central location enables RRI to ship same day and deliver product anywhere in the US with 3 days to reduce inventory needs of our customers and ensure the lowest possible freight costs and transit time.
At RRI, we're responsive to the needs of our customer and strive to exceed our customer's expectations on product, service and delivery, every time. We offer unmatched service levels and value with our Private Logo Program (PLP), offering custom branded products with low minimums and same-day shipment on most items.
We strive to exceed our customer's expectations with superior value-added products and same-day shipping. Each product undergoes a rigorous quality assurance process to ensure it performs flawlessly and exceeds expectations. Each item has passed an extensive testing process which meets or exceeds the Compressed Gas Association (CGA) as well as FDA requirements.